UX Researcher at involio

The UX team plays an integral part in gathering insights about the needs, attitudes, emotions, and behaviors of people who use involio App to inspire and inform design. The team collaborates closely with each other and with engineering to create a product that delivers value for the people who use the product, and for involio’s business.

As a User Experience Researcher (UXR), you’ll help the UX team and engineers understand user needs. You’ll play a critical role in creating useful, usable, and delightful products. You’ll work with stakeholders and have an impact at all stages of product development. You’ll explore user behaviors and motivations by conducting primary research such as user interviews, diary studies, participatory workshops, surveys, usability testing, logs analysis, and more.

User experience is at the forefront of how we create intuitive, innovative, and beautiful products that people love. We strive to learn and understand our users’ needs, behaviors, and emotions to gather insights that inform product strategy and design. Our UX team of designers, researchers, and engineers is passionate about quality, usability, and simplicity. Together we work on collaborative teams to solve complex problems and create experiences that highlight our products’ unique capabilities and personalities. Our work exemplifies a key principle and core philosophy: put the user first.

involio is based out of Scottsdale, AZ and seeking employees located in the valley. If you are remote and believe this is your calling, apply and we can discuss the potential for remote work within the Pacific or Mountain time zone.

As a User Experience Researcher, you will be responsible for:

Conduct independent research on multiple aspects of products and experiences.
Collect and analyze user behavior through studies, surveys, benchmark studies, server logs, and online experiments (A/B testing).
Work with Designer and Engineers, and other team members to prioritize research opportunities in a fast-paced, rapidly changing environment.
Understand and incorporate complex technical and business requirements into research.
Advocate research findings to diverse audiences through written reports and in-person presentations.

Minimum Requirements:

2 years of relevant work experience within User Experience, Human-Computer Interaction, applied research setting, and/or product research and development.
Experience with research design utilizing various methods including but not limited to usability studies, contextual inquiry, and surveys.
Relevant product research experience, either in an end-to-end, usability, or generative setting.

Bonus Experience:

Bachelor's degree or equivalent practical experience in Anthropology, Human-Computer Interaction (HCI), Human Factors, Psychology, Sociology, or a related field.
Experience in a variety of product spaces, applied research, startups
Proficiency in communicating user research findings with cross-functional partners to drive impact.
Strong understanding of the strengths and shortcomings of different research methods, including when and how to apply them during the product development process.

People at involio enjoy working on a team, learning from others, checking their egos, relentlessly communicating and sharing, and contributing back as much as you learn from others. You are comfortable wearing multiple hats and getting the job done now matter how big or small. You seek feedback from others, reflect on how you can improve, use data to make decisions and hold yourself accountable. You love all aspects of software development, solving distributed scale problems, but most importantly are passionate about delivering world-class, phenomenal experiences users fall in love with.

About involio

involio is a stealth mode startup creating the next generation platform for investors. We believe investing is hard to learn and too silo'd for everyday users to maximize value from. involio will change the way the world thinks and revolves around investing.